Maintenance & Support Subscription

Maintenance & Support is provided to all new customers during a period of 12 months.
We offer you continued Maintenance & Support Subscription after the initial year to secure that you maximize the value of your investment and obtain the best possible service for the optimum use of the software.

The Maintenance & Support Subscription, M&SS, offers automatic updates of new releases of the software program versions, help to correct all known errors, and help and advice to use the Program in the most effective way. The M&SS also includes providing a new license file in case of switch of operating system, computer switch, and computer crash or similar.

Product documentation such as on-line manuals and examples, technical documents, release notes and installation guides are also provided.

We are continuously trying to improve our services. If you have any feed back to help us improve our Maintenance & Support and technical services, then we would greatly appreciate your comments.

If you need support and hold a Maintenance & Support subscription, then please see instructions on the technical support page.